Frequently Asked Questions
Q. I have no drawing experience. Can I still learn to draw people and landscapes realistically?
A: I have absolutely no doubt that anyone can learn to draw whatever they see by using the principles and techniques I teach in this course. My one caveat is that you must PRACTICE. You cannot expect to just watch the videos and suddenly wake up one day a Rembrandt. But I have provided for you very clear “next step” instructions in each video along with easy-to-follow practice activities in the form of downloadable PDF documents.
If you have some drawing experiences, don’t think you won’t find value in this course. I can guarantee you that even intermediate and advanced artists will find this course more than worth its price. These are concepts that have taken me decades to learn and gather from many different teachers, workshops, and personal drawing and painting experiences.
Q. What equipment do I need to get the most out of the course?
A: I give very detailed descriptions in the first lesson of the supplies that are ESSENTIAL as well as supplies that will be USEFUL. The accompanying Lesson 1 Lesson Workbook PDF also has all the information well-organized.
Q. What software do I need on my computer in order to view the course?
A: This course is designed to be compliant with all computers, regardless of operating system. There is NO special software required to run this course. The videos play right within your browser, compatible even on smartphones and similar devices. The PDF documents will open with all PDF viewers.
Q: What format does this course come in?
A: “Drawing Secrets Revealed” is a home study course viewed on your computer in a web browser. The video lessons are streamed in your browser at any time you choose, and a PDF Lesson Workbook is available for download so you can work on it as you go through the lesson.
Q: How do I pay for this drawing course? What if I need a refund?
Due to the proprietary nature of our program and the fact that you have full access to the content immediately, there are no refunds. However, be assured that we have worked very hard to (a) create a product that will pay for itself many times over in the value you get from it in your drawing journey, and (b) communicate very clearly exactly what the content is so you can make the most informed decision.
Q: Is it safe to order online?
A: Absolutely. We guarantee that your transaction is 100% secure at all times.
We use Stripe for our checkout process. To find out more about Stripe’s security, just go here!
Q: Can I order if I live outside the USA?
A: Of course! That’s the beauty of online instruction!
Q: Do I need to log in to access the program I purchased?
A: There’s a convenient login widget in the sidebar of our website which will show you at a glance if you’re logged in or not. You’ll be able to log in using the available username and password fields at any time. When you’re logged in, you’ll see in that widget what content/membership levels you have access to, which will include both our “Drawing Secrets Revealed” program and any Store products you purchased.
Q: How will I be contacted in the event of any update or special offers?
A: When you use the web form in the sidebar, or when you make a purchase, you will be added to my email list and able to receive news as well as tips and art-related content.
You can, of course, unsubscribe at any time using the “Unsubscribe” link at the bottom of any email.
Q: Who do I contact if I need support?
A: You can use the support web form on our contact page, which will send your concern straight to Nicole, my Project Manager. Please use this form if you notice any glitches or errors in the videos, PDF documents, or website text. We are always here to help. Customers have been routinely impressed with the quality of our customer service since we have all been customers at one point and frustrated by poor customer service. Excellent customer service is a priority for “Drawing Secrets Revealed.”
Q: You are offering “Drawing Secrets Revealed” as a coaching program. Why is that more expensive than getting the program through your website?
A: The content delivery is exactly the same (each lesson page gives you the embedded video you watch in your browser and the downloadable PDF Workbook). My coaching program (details can be found here) is the only option that provides you, the student, with personalized feedback in the form of detailed critiques of your work for EACH lesson, as well as direct access to me as your instructor. My students have said again and again that the critiques were absolutely indispensable in helping them to synthesize all the information and improve drastically. You also get access to my exclusive “DSR 2.0 Coaching Program” Facebook group where you get to interact and share support, ideas, and artwork with other coaching students (both past and present) so you can continue to grow even beyond my own feedback.
If you have any further questions, please let us know on our Contact page. We can’t improve if you don’t tell us.
So take action now, and take your drawing to a WHOLE NEW LEVEL! Visit my homepage to purchase the entire “Drawing Secrets Revealed” program!